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Have a question, a problem, or feedback? Reach out — we respond within one business day.
Before you write
Check the FAQ below — most questions about signing, delivery, and billing are answered there.
Jump to FAQ →Refunds
Cards not yet shared are eligible for a full refund. See our Terms for details.
Frequently asked
How do contributors sign the card?+
The card creator shares a unique link. Anyone with the link can open it, add their message or signature, and submit — no account needed, on any device.
Can people sign from their phones?+
Yes. The signing experience is fully mobile-optimized. Contributors tap the link, write their message, and submit in under a minute — no app to download.
Do recipients need an account to view the card?+
No. Recipients open their card via a personal delivery link — no sign-up, no login, no friction.
Can contributors upload photos, GIFs, or stickers?+
Yes. Contributors can add a personal photo, search GIPHY for an animated GIF, or drop a fun sticker alongside their message. It's what makes group cards feel like a real memory, not just a list of names.
Can contributors stay anonymous?+
Contributors choose their own display name — a nickname or initials works fine. There's no identity verification, so signing as 'Your Secret Admirer' is entirely valid.
When does the recipient receive the card?+
You choose. Deliver immediately once everyone has signed, or schedule it for a specific date and time — a birthday morning, a retirement lunch, a work anniversary. Both options are included with every card.
Can I edit the card after sharing it?+
The card creator can update the cover and text at any time before delivery. Contributors can edit their own message until the card is sent.
Can I send a card internationally?+
Yes. GG² Cards is digital — the recipient receives a link by email, so there are no shipping costs or borders. Works anywhere in the world.
Is there a limit on card size or pages?+
No limit. Every card supports unlimited pages, so the whole team can sign no matter how large the group.
What if I have a payment issue?+
Email us directly at [email protected] and we'll resolve it within 24 hours.